Dorset Council launch helpline for parents and carers

Are you worried about how your child is coping with the coronavirus crisis and lockdown?

Dorset Council’s Educational Psychology Service has set-up a helpline to support those who are worried about their child or teenager during the lockdown.

Cllr Andrew Parry, Dorset Council Portfolio Holder for Children, Education and Early Help, said: “These are difficult times for everyone, but it can be particularly challenging for children who have experienced constant changes to school and home life.


“Some may not fully understand the situation and the uncertainty and confusion can be overwhelming. That being said, there are other young people who know exactly what is happening and may be finding the coverage very worrying.

“Our COVID helpline is here to support parents and carers so they can help their children cope with the lockdown. If you live in the Dorset Council area and are concerned about how your child is managing and you need someone to talk to, please ring us.

“Our educational psychologists are available to help you. They will listen to your concerns and can offer practical advice and guidance.”

The helpline number is: 01305 474036. It is open from Monday to Friday from 9am to 4.45pm. Callers need to ring and make an appointment for a 30 minute phone consultation.

Calls are confidential unless there is a risk of harm to the caller, their child or someone else. Brief records are kept of each call.

If you are experiencing financial difficulties due to the current crisis, support is available.  If your income has dropped, or you have lost your job you may be able to get help with costs including school meals, transport and uniform. Call Dorset Citizens Advice on Freephone 0800 144 8848. See the council’s  web pages for the full range of support and advice available


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